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00858cam a2200241 7i4500 |
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0000017257 |
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20170218090000.0 |
008 |
070817 eng |
020 |
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|a 0256098816 (pbk.)
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020 |
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|a 9780256098815
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040 |
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|a DLC
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090 |
0 |
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|a TS155
|b .S36 1991
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100 |
1 |
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|a Schonberger, Richard J
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245 |
1 |
0 |
|a Operations management :
|b improving customer service
|c Richard J. Schonberger, Edward M. Knod, Jr.
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250 |
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|a 4th ed.
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260 |
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|a Homewood, IL:
|b Irwin,
|c 1991.
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300 |
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|a xvii, 926 p.:
|b ill.;
|c 24 cm.
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504 |
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|a Includes bibliographical references and index
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650 |
0 |
0 |
|a Production management
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700 |
1 |
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|a Knod, Edward M
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997 |
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|a Engineering, Faculty
|b Engineering, Department
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999 |
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|a 0000027885
|b BOK
|c OPEN SHELF
|e 2nd Floor, Bestari Jaya
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999 |
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|a 0000028142
|b BOK
|c OPEN SHELF
|e 2nd Floor, Bestari Jaya
|