Operations management : improving customer service

Main Author: Schonberger, Richard J
Other Authors: Knod, Edward M
Language: English
Published: Homewood, IL: Irwin, 1991.
Edition: 4th ed.
Subjects:

2nd Floor, Bestari Jaya

Call Number: TS155 S36 1991
Accession No Item Category SMD Status Notes
0000027885 OPEN SHELF BOK AVAILABLE
0000028142 OPEN SHELF BOK AVAILABLE