Client's charter : a study on the implementation of the client's charter in the Ministry of Health Malaysia

Other Authors: Haniza Mohd. Anuar
Language: English
Published: Kuala Lumpur: Institute for Health Systems Research, 2006.
Subjects:
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090 0 0 |a HF5415.5   |b .C55 2006 
245 0 0 |a Client's charter :   |b a study on the implementation of the client's charter in the Ministry of Health Malaysia   |c authors Haniza Mohd. Anuar ... [et al.]. 
260 |a Kuala Lumpur:   |b Institute for Health Systems Research,   |c 2006. 
300 |a iv, 25 p.:   |b col. ill.;   |c 24 cm. 
504 |a Includes bibliographical references 
610 2 |a Malaysia --   |x Customer services  
650 0 0 |a Customer services --   |x Case studies --   |z Malaysia  
650 0 0 |a Public health administration --   |x Case studies --   |z Malaysia  
700 0 |a Haniza Mohd. Anuar  
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