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01519cam a2200325 7i4500 |
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0000017040 |
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20221006090000.0 |
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070810 eng |
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|a 9834163991
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|a 9789834163990
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050 |
0 |
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|a HF5415.5 CLI 2006
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090 |
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|a HF5415.5
|b .C55 2006
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245 |
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|a Client's charter :
|b a study on the implementation of the client's charter in the Ministry of Health Malaysia
|c authors Haniza Mohd. Anuar ... [et al.].
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260 |
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|a Kuala Lumpur:
|b Institute for Health Systems Research,
|c 2006.
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300 |
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|a iv, 25 p.:
|b col. ill.;
|c 24 cm.
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504 |
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|a Includes bibliographical references
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610 |
2 |
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|a Malaysia --
|x Customer services
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650 |
0 |
0 |
|a Customer services --
|x Case studies --
|z Malaysia
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650 |
0 |
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|a Public health administration --
|x Case studies --
|z Malaysia
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700 |
0 |
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|a Haniza Mohd. Anuar
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999 |
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|a 0000018351
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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999 |
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|a 0000018352
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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999 |
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|a 0000018353
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
|
999 |
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|a 0000018354
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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999 |
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|a MAL0000263
|b BOK
|c MALAYSIANA
|e 2nd Floor, Shah Alam
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999 |
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|a MAL0000264
|b BOK
|c MALAYSIANA
|e 2nd Floor, Shah Alam
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999 |
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|a MAL0000265
|b BOK
|c MALAYSIANA
|e 2nd Floor, Shah Alam
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999 |
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|a MAL0000266
|b BOK
|c MALAYSIANA
|e Ground Floor, Bestari Jaya
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999 |
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|a MAL0000267
|b BOK
|c MALAYSIANA
|e Ground Floor, Bestari Jaya
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999 |
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|a MAL0000268
|b BOK
|c MALAYSIANA
|e Ground Floor, Bestari Jaya
|