Strategic customer care : an evolutionary approach to increasing customer value and profitability
by: Brown, Stanley A
Published: (1999)
Customer retention through quality leadership : the Baxter approach
| Main Author: | Fliehman, Deborah G |
|---|---|
| Other Authors: | Auld, David D |
| Language: | English |
| Published: |
Liu Fang Road, Singapore:
Toppan Co.,
1994.
|
| Subjects: |