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| LEADER |
00791cam a2200229 7i4500 |
| 001 |
0000016736 |
| 005 |
20170218090000.0 |
| 008 |
070802 bm |
| 020 |
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|a 9789676111425
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| 020 |
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|a 9676111422 (pbk.)
|
| 090 |
0 |
0 |
|a HF5415
|b .R34 2001
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| 100 |
0 |
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|a Rahmat Ismail
|
| 245 |
1 |
0 |
|a Pengurusan khidmat pelanggan :
|b petua & teknik
|c Rahmat Ismail.
|
| 260 |
|
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|a Kuala Lumpur:
|b Utusan Pub.,
|c 2001.
|
| 300 |
|
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|a xv, 152 p.:
|b ill.;
|c 22 cm.
|
| 490 |
0 |
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|a Siri motivasi dan kecemerlangan Utusan
|
| 650 |
0 |
0 |
|a Consumer satisfaction
|
| 650 |
0 |
0 |
|a Customer relations
|
| 650 |
0 |
0 |
|a Customer services
|
| 997 |
|
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|a Business & Accountancy, Faculty
|
| 999 |
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|a 0000022683
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
|
| 999 |
|
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|a 0000047449
|b BOK
|c OPEN SHELF
|e 1st Floor, Bestari Jaya
|
