Pengurusan khidmat pelanggan : petua & teknik
| Main Author: | Rahmat Ismail |
|---|---|
| Published: |
Kuala Lumpur:
Utusan Pub.,
2001.
|
| Series: |
Siri motivasi dan kecemerlangan Utusan
|
| Subjects: |
| Physical Description: |
xv, 152 p.: ill.; 22 cm. |
|---|---|
| ISBN: |
9789676111425 9676111422 (pbk.) |