Operations management : improving customer service
by: Schonberger, Richard J
Published: (1991)
Operations management : customer-focused principles
| Main Author: | Schonberger, Richard J |
|---|---|
| Other Authors: | Knod, Edward M |
| Language: | English |
| Published: |
Chicago:
Irwin,
1997.
|
| Edition: | 6th ed. |
| Subjects: |