Operations management : customer-focused principles
| Main Author: | Schonberger, Richard J |
|---|---|
| Other Authors: | Knod, Edward M |
| Language: | English |
| Published: |
Chicago:
Irwin,
1997.
|
| Edition: | 6th ed. |
| Subjects: |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
xii, 723 p.: ill.; 25 cm. |
| ISBN: |
0256194068 (hbk.) |