APA Citation

Schonberger, R. J., & Knod, E. M. (1997). Operations management: Customer-focused principles (6th ed.). Chicago: Irwin.

Chicago Style Citation

Schonberger, Richard J., and Edward M. Knod. Operations Management: Customer-focused Principles. 6th ed. Chicago: Irwin, 1997.

MLA Citation

Schonberger, Richard J., and Edward M. Knod. Operations Management: Customer-focused Principles. 6th ed. Chicago: Irwin, 1997.

Warning: These citations may not always be 100% accurate.