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00741cam a2200229 7i4500 |
001 |
0000016289 |
005 |
20170218090000.0 |
008 |
070710 eng |
020 |
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|a 9780814470305
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020 |
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|a 0814470300 (pbk.)
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090 |
0 |
0 |
|a HF5415.525
|b .G58 1999
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100 |
1 |
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|a Gitomer, Jeffrey
|
245 |
1 |
0 |
|a Knock your socks off selling
|c Jeffrey Gitomer and Ron Zemke.
|
260 |
|
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|a New York:
|b AMACOM,
|c 1999.
|
300 |
|
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|a xiv, 205 p.:
|b ill.;
|c 23 cm.
|
504 |
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|a Includes bibliographical references
|
650 |
0 |
0 |
|a Customer loyalty
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650 |
0 |
0 |
|a Consumer satisfaction
|
650 |
0 |
0 |
|a Customer services
|
700 |
1 |
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|a Zemke, Ron
|
997 |
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|a Business & Accountancy, Faculty
|
999 |
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|a 0000024062
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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