Business process benchmarking : finding and implementing best practices
| Main Author: | Camp, Robert C |
|---|---|
| Language: | English |
| Published: |
Singapore:
Toppan Co.,
1996.
|
| Subjects: |
| Physical Description: |
xxi, 464 p.: ill.; 24 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9810081480 (pbk.) |