Relationship marketing : strategy and implementation

Other Authors: Peck, Helen
Language: English
Published: Amsterdam: Elsevier, 1999.
Subjects:
Online Access: http://library.unisel.edu.my/equip-unisel/custom/ebook_catalog/ebook/relationshipmarketingcompressed.pdf
Physical Description: xiv, 509 p.: ill.; 24 cm.
Bibliography: Includes bibliographical references and index
ISBN: 0750636262 (hbk.)