Total quality essentials : using quality tools and systems to improve and manage your business

Main Author: Soin, Sarv Singh
Language: English
Published: New York: McGraw-Hill, 1999.
Edition: 2nd ed.
Subjects:
LEADER 00810cam a2200229 7i4500
001 0000015931
005 20170218090000.0
008 070621 eng
020 |a 9780070595514  
020 |a 0070595518 (hbk.)  
090 0 0 |a HD62.15   |b .S65 1999 
100 1 |a Soin, Sarv Singh  
245 1 0 |a Total quality essentials :   |b using quality tools and systems to improve and manage your business   |c Sarv Singh Soin. 
250 |a 2nd ed. 
260 |a New York:   |b McGraw-Hill,   |c 1999. 
300 |a xiii, 362 p.:   |b ill.;   |c 24 cm. 
504 |a Includes bibliographical references and index 
650 0 0 |a Consumer satisfaction  
650 0 0 |a Quality control  
650 0 0 |a Total quality management  
997 |a Business & Accountancy, Faculty 
999 |a 0000027645  |b BOK  |c OPEN SHELF  |e 1st Floor, Shah Alam