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00810cam a2200229 7i4500 |
001 |
0000015931 |
005 |
20170218090000.0 |
008 |
070621 eng |
020 |
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|a 9780070595514
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020 |
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|a 0070595518 (hbk.)
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090 |
0 |
0 |
|a HD62.15
|b .S65 1999
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100 |
1 |
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|a Soin, Sarv Singh
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245 |
1 |
0 |
|a Total quality essentials :
|b using quality tools and systems to improve and manage your business
|c Sarv Singh Soin.
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250 |
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|a 2nd ed.
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260 |
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|a New York:
|b McGraw-Hill,
|c 1999.
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300 |
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|a xiii, 362 p.:
|b ill.;
|c 24 cm.
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504 |
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|a Includes bibliographical references and index
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650 |
0 |
0 |
|a Consumer satisfaction
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650 |
0 |
0 |
|a Quality control
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650 |
0 |
0 |
|a Total quality management
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997 |
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|a Business & Accountancy, Faculty
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999 |
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|a 0000027645
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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