Total quality essentials : using quality tools and systems to improve and manage your business

Main Author: Soin, Sarv Singh
Language: English
Published: New York: McGraw-Hill, 1999.
Edition: 2nd ed.
Subjects:
Physical Description: xiii, 362 p.: ill.; 24 cm.
Bibliography: Includes bibliographical references and index
ISBN: 9780070595514
0070595518 (hbk.)