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| LEADER |
00693cam a2200217 7i4500 |
| 001 |
0000015923 |
| 005 |
20170218090000.0 |
| 008 |
070621 eng |
| 020 |
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|a 9780273600800
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| 020 |
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|a 027360080X (pbk.)
|
| 090 |
0 |
0 |
|a HF5415.5
|b .L56 1993
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| 100 |
1 |
|
|a Linton, Ian
|
| 245 |
1 |
0 |
|a Building customer loyalty
|c Ian Linton.
|
| 260 |
|
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|a Singapore:
|b Singapore Institute of Management,
|c 1993.
|
| 300 |
|
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|a xvi, 208 p.:
|b ill.;
|c 24 cm.
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| 500 |
|
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|a Includes index
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| 650 |
0 |
0 |
|a Consumer satisfaction
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| 650 |
0 |
0 |
|a Customer relations
|
| 650 |
0 |
0 |
|a Customer services
|
| 997 |
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|a Business & Accountancy, Faculty
|
| 999 |
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|a 0000027200
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
|
