Total quality management : text with cases
| Main Author: | Oakland, John S |
|---|---|
| Language: | English |
| Published: |
Amsterdam:
Elsevier/Butterworth Heinemann,
2003.
|
| Edition: | 3rd ed. |
| Subjects: |
| Physical Description: |
x, 483 p.: ill.; 25 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780750657402 0750657405 (pbk.) |