Siti Ratina Mohd Sharif. (2007). The level of customers satisfaction toward quality and services of KFC product at KFC branch in Tampin square, Tampin Negeri Sembilan. Bestari Jaya, Selangor: UNISEL.

Siti Ratina Mohd Sharif. The Level of Customers Satisfaction Toward Quality and Services of KFC Product At KFC Branch in Tampin Square, Tampin Negeri Sembilan. Bestari Jaya, Selangor: UNISEL, 2007.

Siti Ratina Mohd Sharif. The Level of Customers Satisfaction Toward Quality and Services of KFC Product At KFC Branch in Tampin Square, Tampin Negeri Sembilan. Bestari Jaya, Selangor: UNISEL, 2007.