Quality management : introduction to total quality management for production, processing, and services
| Main Author: | Goetsch, David L |
|---|---|
| Other Authors: | Davis, Stanley B |
| Language: | English |
| Published: |
Upper Saddle River, N.J.:
Prentice Hall,
2003.
|
| Edition: | 4th ed. |
| Subjects: |
| Physical Description: |
xviii, 858 p.: ill.; 25 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
0130933872 (hbk.) 978013224612 0131224611 (pbk.) 9780130933874 |