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| LEADER |
00869cam a2200229 7i4500 |
| 001 |
0000015696 |
| 005 |
20170218090000.0 |
| 008 |
070612 eng |
| 020 |
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|a 9780132626439
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| 020 |
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|a 0132626438 (hbk.)
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| 090 |
0 |
0 |
|a HD62.15
|b .S86 2005
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| 100 |
1 |
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|a Summers, Donna C. S
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| 245 |
1 |
0 |
|a Quality management :
|b creating and sustaining organizational effectiveness
|c Donna C.S. Summers.
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| 260 |
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|a Upper Saddle River, N.J.:
|b Pearson Prentice Hall,
|c 2005.
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| 300 |
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|a xii, 409 p.:
|b ill.;
|c 25 cm.
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| 504 |
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|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Quality control
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| 650 |
0 |
0 |
|a Total quality management
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| 650 |
0 |
0 |
|a Organizational effectiveness
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| 997 |
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|a Business & Accountancy, Faculty
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| 999 |
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|a 0000023773
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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| 999 |
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|a 0000029969
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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