APA Citation
Summers, D. C. S. (2005). Quality management: Creating and sustaining organizational effectiveness. Upper Saddle River, N.J.: Pearson Prentice Hall.
Chicago Style CitationSummers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. Upper Saddle River, N.J.: Pearson Prentice Hall, 2005.
MLA CitationSummers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. Upper Saddle River, N.J.: Pearson Prentice Hall, 2005.
Warning: These citations may not always be 100% accurate.