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| LEADER |
00695cam a2200193 7i4500 |
| 001 |
0000015533 |
| 005 |
20170218090000.0 |
| 008 |
070607 eng |
| 020 |
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|a 0875847994 (hbk.)
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| 090 |
0 |
0 |
|a HF5415.5
|b .W39 1997
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| 100 |
1 |
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|a Wayland, Robert E
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| 245 |
1 |
0 |
|a Customer connections :
|b new strategies for growth
|c Robert E. Wayland, Paul M. Cole.
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| 260 |
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|a Boston, Mass:
|b Harvard Bus. School Press,
|c 1997.
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| 300 |
|
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|a xi, 265 p.:
|b ill.;
|c 24 cm.
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| 504 |
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|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Customer relations
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| 700 |
1 |
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|a Cole, Paul M
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| 997 |
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|a Business & Accountancy, Faculty
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| 999 |
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|a 0000022365
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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