Customer connections : new strategies for growth
| Main Author: | Wayland, Robert E |
|---|---|
| Other Authors: | Cole, Paul M |
| Language: | English |
| Published: |
Boston, Mass:
Harvard Bus. School Press,
1997.
|
| Subjects: |
| Physical Description: |
xi, 265 p.: ill.; 24 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
0875847994 (hbk.) |