A study on the customers reaction toward long queue at KTM ticket counter Kuala Lumpur Central
by: Mohd Sufian Mustafa
Published: (2008)
"Malaysia Airline System (MAS) - a study of efficiency of ticketing and check-in counters at KL Central and MAS ticket office, Jalan Sultan Ismail"
Main Author: | Nur Liyana Mohd Taib |
---|---|
Language: | English |
Published: |
Bestari Jaya, Selangor:
UNISEL,
2005.
|
Subjects: |
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