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| LEADER |
00796cam a2200193 7i4500 |
| 001 |
0000015172 |
| 005 |
20170218090000.0 |
| 008 |
070524 eng |
| 090 |
0 |
0 |
|a HF5415.5
|b .S54 2005
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| 100 |
0 |
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|a Sharliza Nardianty Amit
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| 245 |
1 |
4 |
|a The impact of customer relationship management system in delivering quality service :
|b focusing on customer satisfaction in the hotel industry
|c Sharliza Nardianty Amit.
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| 260 |
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|a Bestari Jaya, Selangor:
|b UNISEL,
|c 2005.
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| 300 |
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|a v, 74 p.;
|c 30 cm.
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| 610 |
2 |
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|a Universiti Industri Selangor
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| 650 |
0 |
0 |
|a Hotel Industries
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| 650 |
0 |
0 |
|a Customer relations
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| 650 |
0 |
0 |
|a Consumer satisfaction
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| 997 |
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|a Business & Accountancy, Faculty
|
| 999 |
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|a PRC0000278
|b PROJECT REPORT COLLECTION
|c PROJECT REPORT COLLECTION
|e 2nd Floor, Shah Alam
|