APA Citation
Sharliza Nardianty Amit. (2005). The impact of customer relationship management system in delivering quality service: Focusing on customer satisfaction in the hotel industry. Bestari Jaya, Selangor: UNISEL.
Chicago Style CitationSharliza Nardianty Amit. The Impact of Customer Relationship Management System in Delivering Quality Service: Focusing On Customer Satisfaction in the Hotel Industry. Bestari Jaya, Selangor: UNISEL, 2005.
MLA CitationSharliza Nardianty Amit. The Impact of Customer Relationship Management System in Delivering Quality Service: Focusing On Customer Satisfaction in the Hotel Industry. Bestari Jaya, Selangor: UNISEL, 2005.
Warning: These citations may not always be 100% accurate.