The impact of customer relationship management system in delivering quality service : focusing on customer satisfaction in the hotel industry
| Main Author: | Sharliza Nardianty Amit |
|---|---|
| Language: | English |
| Published: |
Bestari Jaya, Selangor:
UNISEL,
2005.
|
| Subjects: |
2nd Floor, Shah Alam
| Call Number: |
HF5415 5 S54 2005 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| PRC0000278 | PROJECT REPORT COLLECTION | PROJECT REPORT COLLECTION | AVAILABLE |