The level of quality and customer satisfaction from customer perspective : case study in Keretapi Tanah Melayu Berhad - Komuter (KTM - Komuter)
by: Siti Halijah Nordin
Published: (2005)
The effect of services at Bata (M) Sdn. Bhd. to the satisfaction of their customer
| Main Author: | Siti Nazirah Lizan |
|---|---|
| Language: | English |
| Published: |
Bestari Jaya, Selangor:
UNISEL,
2005.
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| Subjects: |