The effect of services at Bata (M) Sdn. Bhd. to the satisfaction of their customer

Main Author: Siti Nazirah Lizan
Language: English
Published: Bestari Jaya, Selangor: UNISEL, 2005.
Subjects:
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090 0 0 |a HF5415.5   |b .S84 2005 
100 0 |a Siti Nazirah Lizan  
245 1 4 |a The effect of services at Bata (M) Sdn. Bhd. to the satisfaction of their customer   |c Siti Nazirah Lizan. 
260 |a Bestari Jaya, Selangor:   |b UNISEL,   |c 2005. 
300 |a vii, 63 [12] p.:   |b ill. (some col.);   |c 30 cm. 
610 2 |a Universiti Industri Selangor  
650 0 0 |a Customer services  
650 0 0 |a Consumer satisfaction  
650 0 0 |a Customer relations  
997 |a Business & Accountancy, Faculty 
999 |a PRC0000328  |b PROJECT REPORT COLLECTION  |c PROJECT REPORT COLLECTION  |e Thesis Room, Bestari Jaya