The excellent level of quality services performance in FedEx Express, in Petaling Jaya, Selangor

Main Author: Yanti Norima Mohd Shobri
Language: English
Published: Bestari Jaya, Selangor: UNISEL, 2006.
Subjects:
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090 0 0 |a HD62.15   |b .Y36 2006 
100 0 |a Yanti Norima Mohd Shobri  
245 1 4 |a The excellent level of quality services performance in FedEx Express, in Petaling Jaya, Selangor   |c Yanti Norima binti Mohd Shobri. 
260 |a Bestari Jaya, Selangor:   |b UNISEL,   |c 2006. 
300 |a x, 88 p.;   |c 30 cm. 
610 2 |a Universiti Industri Selangor  
650 0 0 |a Total quality management  
650 0 0 |a Consumer satisfaction  
650 0 0 |a Customer relations  
997 |a Business & Accountancy, Faculty 
999 |a PRC0000289  |b PROJECT REPORT COLLECTION  |c PROJECT REPORT COLLECTION  |e 2nd Floor, Shah Alam