The level of quality and customer satisfaction from customer perspective : case study in Keretapi Tanah Melayu Berhad - Komuter (KTM - Komuter)
| Main Author: | Siti Halijah Nordin |
|---|---|
| Language: | English |
| Published: |
Bestari Jaya, Selangor:
UNISEL,
2005.
|
| Subjects: |