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| LEADER |
00832cam a2200193 7i4500 |
| 001 |
0000014731 |
| 005 |
20170218090000.0 |
| 008 |
070508 eng |
| 090 |
0 |
0 |
|a HF5415.5
|b .S52 2005
|
| 100 |
0 |
|
|a Siti Halijah Nordin
|
| 245 |
1 |
4 |
|a The level of quality and customer satisfaction from customer perspective :
|b case study in Keretapi Tanah Melayu Berhad - Komuter (KTM - Komuter)
|c Siti Halijah binti Nordin.
|
| 260 |
|
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|a Bestari Jaya, Selangor:
|b UNISEL,
|c 2005.
|
| 300 |
|
|
|a viii, 96 p.;
|c 30 cm.
|
| 610 |
2 |
|
|a Universiti Industri Selangor
|
| 650 |
0 |
0 |
|a Consumer satisfaction --
|x Evaluation
|
| 650 |
0 |
0 |
|a Customer relations
|
| 650 |
0 |
0 |
|a Customer services --
|x Management
|
| 997 |
|
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|a Business & Accountancy, Faculty
|
| 999 |
|
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|a PRC0000138
|b PROJECT REPORT COLLECTION
|c PROJECT REPORT COLLECTION
|e 2nd Floor, Shah Alam
|