Description: The level of quality and customer satisfaction from customer perspective :

Main Author:	Siti Halijah Nordin
Language:	English
Published:	Bestari Jaya, Selangor: UNISEL, 2005.
Subjects:	Universiti Industri Selangor Consumer satisfaction -- > Evaluation Customer relations Customer services -- > Management

Physical Description:	viii, 96 p.; 30 cm.