The level of quality and customer satisfaction from customer perspective : case study in Keretapi Tanah Melayu Berhad - Komuter (KTM - Komuter)

Main Author: Siti Halijah Nordin
Language: English
Published: Bestari Jaya, Selangor: UNISEL, 2005.
Subjects:

2nd Floor, Shah Alam

Call Number: HF5415 5 S52 2005
Accession No Item Category SMD Status Notes
PRC0000138 PROJECT REPORT COLLECTION PROJECT REPORT COLLECTION AVAILABLE