Customer relationship management : creating competitive advantage through win-win relationship strategies
| Main Author: | Storbacka, Kaj |
|---|---|
| Other Authors: | Lehtinen, Jarmo R |
| Language: | English |
| Published: |
Singapore:
McGraw-Hill,
2001.
|
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HF5415 5 S76 2001 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000017720 | OPEN SHELF | BOK | AVAILABLE |