Competing in a service economy : how to create a competitive advantage through service development innovation
| Main Author: | Gustafsson, Anders |
|---|---|
| Other Authors: | Johnson, Michael D |
| Language: | English |
| Published: |
San Francisco:
Jossey-Bass,
2003.
|
| Series: |
The University of Michigan Business School management series
|
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HF5415 5 G36 2003 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000017776 | OPEN SHELF | BOK | AVAILABLE |