APA Citation
Swets, P. W. (1983). The art of talking so that people will listen: Getting through to family, friends and business associates. New York: Prentice Hall.
Chicago Style CitationSwets, Paul W. The Art of Talking so That People Will Listen: Getting Through to Family, Friends and Business Associates. New York: Prentice Hall, 1983.
MLA CitationSwets, Paul W. The Art of Talking so That People Will Listen: Getting Through to Family, Friends and Business Associates. New York: Prentice Hall, 1983.
Warning: These citations may not always be 100% accurate.