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00875cam a2200229 7i4500 |
| 001 |
0000013601 |
| 005 |
20100104090000.0 |
| 008 |
070125 eng |
| 020 |
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|a 1572483636 (pbk.)
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| 020 |
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|a 9781572483637
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| 090 |
0 |
0 |
|a HF5415.52
|b .R83 2003
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| 100 |
1 |
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|a Rubel, Janet
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| 245 |
1 |
0 |
|a 101 complaint letters that get results
|c Janet Rubel.
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| 246 |
3 |
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|a One hundred and one complaint letters get result.
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| 260 |
|
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|a Naperville,Illinois:
|b Sphinx Publishing,
|c 2003.
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| 300 |
|
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|a xix, 245 p.:
|b ill.;
|c 28 cm.
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| 501 |
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|a With CR-ROM: 101 complaint letters that get results / Janet Rubel
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| 504 |
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|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Consumer complaints
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| 650 |
0 |
0 |
|a Complaint letters
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| 999 |
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|a 0000017356
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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| 999 |
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|a CDR0000008
|b CD-ROM
|c OPEN SHELF
|e Circulation Counter, Shah Alam
|
