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00757cam a2200205 7i4500 |
001 |
0000013047 |
005 |
20221006090000.0 |
008 |
070125 eng |
020 |
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|a 0787980943
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020 |
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|a 9780787980948
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090 |
0 |
0 |
|a HF5415.5
|b .B55 2006
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100 |
1 |
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|a Bliss, Jeanne
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245 |
1 |
0 |
|a Chief customer officer :
|b getting past lip service to passionate action
|c Jeanne Bliss.
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260 |
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|a San Francisco:
|b Jossey-Bass,
|c 2006.
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300 |
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|a xi, 302 p.:
|b ill.;
|c 23 cm.
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504 |
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|a Includes bibliographical references and index
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650 |
0 |
0 |
|a Customer relations --
|x Management
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997 |
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|a Business & Accountancy, Faculty
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999 |
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|a 0000017424
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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999 |
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|a 0000017425
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
|