Chief customer officer : getting past lip service to passionate action

Main Author: Bliss, Jeanne
Language: English
Published: San Francisco: Jossey-Bass, 2006.
Subjects:
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090 0 0 |a HF5415.5   |b .B55 2006 
100 1 |a Bliss, Jeanne  
245 1 0 |a Chief customer officer :   |b getting past lip service to passionate action   |c Jeanne Bliss. 
260 |a San Francisco:   |b Jossey-Bass,   |c 2006. 
300 |a xi, 302 p.:   |b ill.;   |c 23 cm. 
504 |a Includes bibliographical references and index 
650 0 0 |a Customer relations --   |x Management  
997 |a Business & Accountancy, Faculty 
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999 |a 0000017425  |b BOK  |c OPEN SHELF  |e 1st Floor, Shah Alam