Chief customer officer : getting past lip service to passionate action
| Main Author: | Bliss, Jeanne |
|---|---|
| Language: | English |
| Published: |
San Francisco:
Jossey-Bass,
2006.
|
| Subjects: |
| Physical Description: |
xi, 302 p.: ill.; 23 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
0787980943 9780787980948 |