APA Citation

Bliss, J. (2006). Chief customer officer: Getting past lip service to passionate action. San Francisco: Jossey-Bass.

Chicago Style Citation

Bliss, Jeanne. Chief Customer Officer: Getting Past Lip Service to Passionate Action. San Francisco: Jossey-Bass, 2006.

MLA Citation

Bliss, Jeanne. Chief Customer Officer: Getting Past Lip Service to Passionate Action. San Francisco: Jossey-Bass, 2006.

Warning: These citations may not always be 100% accurate.