Positively outrageous service : how to delight and astound your customers and win them for life
| Main Author: | Gross, T. Scott |
|---|---|
| Published: |
Chicago:
Dearborn Trade Publishing,
2004.
|
| Edition: | 2nd ed. |
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HF5415 5 G77 2004 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000014950 | OPEN SHELF | BOK | AVAILABLE |