When customers talk : ...turn what they tell you into sales
| Main Author: | Gross, T. Scott |
|---|---|
| Corporate Author: | BIGresearch |
| Published: |
Chicago:
Dearborn Trade Publishing,
2005.
|
| Subjects: |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
xi, 207 p.: ill.; 23 cm. |
| ISBN: |
9780793195190 0793195195 (pbk.) |