The management of service operations
| Main Author: | Wright, J. Nevan |
|---|---|
| Other Authors: | Race, Peter |
| Published: |
Australia:
Thomson,
2004.
|
| Edition: | 2nd ed. |
| Subjects: |
| Physical Description: |
xxi, 346 p.: ill.; 24 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
1844800512 (pbk.) 9787844800513 |