How to disagree without being disagreeable : getting your point across with the gentle art of verbal self-defense

Main Author: Elgin, Suzette Haden
Published: New Jersey: John Wiley & Sons, 1997.
Subjects:
LEADER 00765cam a2200205 7i4500
001 0000009649
005 20081113090000.0
020 |a 9780471157052 (pbk.)  
020 |a 0471157058 (pbk.)  
050 0 0 |a BF637.V47 ELG 1997 
090 0 0 |a BF637.V47   |b E44 1997 
100 1 |a Elgin, Suzette Haden  
245 1 0 |a How to disagree without being disagreeable :   |b getting your point across with the gentle art of verbal self-defense   |c Suzette Haden Elgin. 
260 |a New Jersey:   |b John Wiley & Sons,   |c 1997. 
300 |a xii, 190 p.;   |c 23 cm. 
504 |a Includes bibliographical references and index 
650 0 0 |a Verbal self-defense  
650 0 0 |a Interpersonal communication  
650 0 0 |a Interpersonal conflict  
999 |a 0000016289  |b BOK  |c OPEN SHELF  |e 1st Floor, Bestari Jaya