How to disagree without being disagreeable : getting your point across with the gentle art of verbal self-defense

Main Author: Elgin, Suzette Haden
Published: New Jersey: John Wiley & Sons, 1997.
Subjects:
Physical Description: xii, 190 p.; 23 cm.
Bibliography: Includes bibliographical references and index
ISBN: 9780471157052 (pbk.)
0471157058 (pbk.)