Beyond total quality management : toward the emerging paradigm

Other Authors: Bounds, Greg
Published: New York: McGraw-Hill, 1994.
Series: McGraw-Hill series in management
Subjects:
Physical Description: xxviii, 916 p.; 24 cm.
Bibliography: Includes bibliographical references and index
ISBN: 9780071132381
0070066787
0071132384 (pbk.)