Total quality : management, organization, and strategy
| Main Author: | Evans, James R |
|---|---|
| Published: |
Australia:
Thomson,
2005.
|
| Edition: | 4th ed. |
| Subjects: |
| Physical Description: |
xii, 467 p.: ill.; 25 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780324301595 0324301596 (pbk.) |