Managing customer relationships : a strategic framework
by: Peppers, Don
Published: (2011)
Managing customer relationships : a strategic framework
Main Author: | Peppers, Don |
---|---|
Other Authors: | Rogers, Martha |
Published: |
Hoboken:
John Wiley & Sons, Inc.,
2004.
|
Subjects: |
Similar Items
-
Managing customer relationships : a strategic framework
by: Peppers, Don
Published: (2011) -
The customer marketing method : how to implement and profit from customer relationship management
by: Curry, Jay
Published: (2000) -
The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business
by: Burnett, Ken
Published: (2001) -
Principles of customer relationship management
by: Baran, Roger Joseph, Dr
Published: (2008) -
Handbook of CRM : achieving excellence in customer management
by: Payne, Adrian