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|a 0131228099 (pbk.)
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|a HD62.15
|b .T68 2003
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| 245 |
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|a Total quality management
|c Dale H. Besterfield ... [et al.].
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| 250 |
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|a 3rd ed.
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| 260 |
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|a Upper Saddle River, N.J.:
|b Pearson Edu. Int.,
|c 2003.
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| 300 |
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|a xi, 640 p.:
|b ill.;
|c 23 cm.
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| 650 |
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|a Total quality management
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|a Besterfield, Dale H
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|a 0000012402
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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|a 0000045763
|b BOK
|c OPEN SHELF
|e 2nd Floor, Bestari Jaya
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