Total quality management
| Other Authors: | Besterfield, Dale H |
|---|---|
| Published: |
Upper Saddle River, N.J.:
Pearson Edu. Int.,
2003.
|
| Edition: | 3rd ed. |
| Subjects: |
| Physical Description: |
xi, 640 p.: ill.; 23 cm. |
|---|---|
| ISBN: |
0131228099 (pbk.) |